Definitions and legal references
- This Website (or this Application)
- The property that enables the provision of the Service.
- Owner (or We or Us)
- Socal Z Inc – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
- Product (or Service)
- Product (or Service) refers to the items provided by this Website as described on this Website.
- User (or You)
- The natural person or legal entity that uses this Website.
Thanks for purchasing our products at https://socalz.net operated by Socal Z Inc.
If you are not entirely satisfied with your purchase, we’re here to help.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.
You may return it with your original sales receipt, gift receipt or original packaging slip. We will happily exchange the item or refund your full purchase price. For some items we offer partial refunds. Please check the refund policy of the individual items while placing order.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.
An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:
- Was in a physically damaged condition at the time of delivery
- Has one or more parts of accessories missing
- Does not match with what was ordered
In order to be eligible for a refund
- you have to return the product within 14 calendar days of your purchase
- the product must be unopened and in its original condition.
- the product must be unused and undamaged in any way.
- the product must have the receipt or proof of purchase
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
If you would like to request a refund, please feel free to contact us by
- Phone : (951) 228-7801
- Email : email@example.com
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Late or missing refunds:
If you haven’t received a refund, first check your bank account again or contact the bank.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Contact our customer services department to get a free shipping label.
- Phone : (951) 228-7801
- Email : firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
SEIBON CARBON PRODUCTS REFUND TERMS AND CONDITIONS:
Seibon packs all products carefully to prevent damage during shipping. However, damage may still occur occasionally. Buyer must inspect the packaging and the products carefully upon receiving them, then accept the shipment and notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt at the driver’s presence. Buyer must retain all cartons, packing materials, and damaged products for the carrier’s damage inspector to inspect. Do not refuse shipment or return it without approval, because the buyer’s right to make a damage claim may be denied. A signed receipt without any notation indemnified the carrier as well as Seibon from any further damage claims. Discovery of damages after a clear delivery becomes the responsibility of the customer.
All damages must be notified to carrier and the dealer within 24 hours. In cases of damage with proper notation on receipt, the carrier will determine whether to pay for repair cost or replacement value of the damaged goods after damage inspection. Replacement value is the amount the buyer paid to the distributor and is not negotiable. All disputes about the settlement amount should be addressed with the carrier. Seibon, under no circumstances, shall be liable for the damaged product or for subsequent settlement of the claim with the carrier.
All products require professional installation. Minor adjustments might be necessary. These are normal body work and installation steps. Therefore it is NOT considered to be defective. In addition, most carbon fiber products are hand-crafted, and no two items will be identical. Small imperfections such as wavy weaves, small bubbles, and clear coat blemishes are inevitable. Pictures are required to demonstrate true defects on products prior to return. See below for information on our return policy.
Special orders cannot be returned. If the buyer decides to return any part of the ordered item, he or she must contact the distributor who in turn can contact Seibon and receive a return authorization within three (3) days of receiving the parts. A Return Authorization number (RA number) will be issued to the buyer by Seibon, and it must be written on the outside of the packages being returned. Returned products must be received back at Seibon within 10 days of issuing the return authorization. There is no return for any parts that have been used, modified, painted, or installed. All returned products are subject to a 30% restocking fee, plus return-shipment charges. Original shipping and handling fees are not refundable. All products which are approved for return are for store credit only. All products returned must be in the original shipping carton in the same condition as it was originally delivered or shipped. Only the original buyer may request for a return of products. Defective items may be exchanged for the same item only. Upon receipt of returned parts, Seibon shall inspect the parts to determine their exact condition. If Seibon does not accept the goods as being defective and/or returnable, buyer must accept any incurred costs. All returns, regardless of the underlying reason, must be sent shipping prepaid. Any returns sent shipping collect or without RA number will be refused and returned to the buyer at his or her own expense. Shipping costs to and from the purchaser are not refundable. Buyer is advised to insure the returned goods for their full value for his or her own protection. Otherwise, neither Seibon nor the shipping company would be responsible for any damage or loss in shipment. Refund will not be issued on returned products that are damaged on the way back to Seibon.
If the consignee receives an incorrect item due to Seibon error, consignee must inform the dealer within 3 days of receipt of shipment. Seibon will then issue a Call Tag to pick up the incorrect item(s) and ship the correct item(s) at no additional charges.
Shipping and Backorders
Seibon tries to maintain a good stocking level in order to prevent backorders. However, in case a backorder is necessary, Seibon will ship the order as soon as the parts become available. Backorders must be canceled within five days from when the order is placed, or before when the parts become available, whichever is sooner. Otherwise, the parts will automatically be shipped to the buyer. Seibon tries to ship regular, in-stock items the following business day. Please allow 5-10 working days for in-stock items to arrive. All shipping dates are approximate. Buyer is fully responsible for all shipping charges, unless otherwise negotiated with Seibon. Shipping to residential addresses (as opposed to business addresses) will incur additional costs.
Seibon shall not be liable for any failures to produce product to buyer when the cause of such failure is the result of the forces of nature, labor disputes, supplies or material shortage, acts of local, state, national, civil, or other authorities or public agencies; utility or communication failures, accidents, strikes, transportation problems, or any act or cause that does not normally occur in the ordinary course of Seibon’s business.
All parts shall remain the property of Seibon until paid in full.
All prices and specifications are subject to change without notice.
All orders will be shipped via the most economical method chosen by Vis Racing Sports Inc.et (“VIS”). Unless otherwise specified by the customer prior to the date of shipment. Fedex is the preferred method of shipping except in cases of oversized merchandise requiring the use of truck freight. No cancellation is allowed once the items have been shipped. If the package is refused upon delivery, customer will be charge the full amount less the total inbound and outbound shipping cost, plus 30% restocking fee. All international order buyer is responsible for customer duty and tax.
VIS packs all merchandise carefully to prevent damage during shipping. Nevertheless, damage may occur occasionally in transit. All damage MUST be discovered at the time of delivery. Accept the merchandise and notate the damage and any irregularities (such as crushed, torn, or broken boxes) on the freight bill or receipt while the driver is there. You must retain all cartons, packing materials and damaged merchandise for the carrier’s damage inspector to inspect. Never refuse shipment or return it without approval since your right to make a damage claim may be denied. A signed receipt without any notation indemnifies the carrier as well as VIS from any further damage claim. Discovery of damages after a clear delivery becomes the responsibility of the customer.
All damages must notified to carrier at the time of the delivery AND report to VIS within 24 hours. In cases of damage with proper notation on receipt, the carrier will determine whether to pay for repair cost or replacement value of the damaged goods after damage inspection. Replacement value is not negotiable. It is the amount that you paid. Repair cost is an arbitrary amount, which can be negotiated with the carrier in the event of disagreement. All disputes as to the settlement amount or manner should be addressed with the carrier. VIS under no circumstances shall be liable for the damaged merchandise or for subsequent settlement of the claim with the carrier. However, as a courtesy, we would be glad to help you in reaching an amicable settlement with the carrier in the event that you need assistance.
All Vis fiberglass Body Kits; bumpers, Lips side skirts, spoilers, and hoods are made out of a high quality fiberglass and come with wire mesh if applicable. Professional installation is required. Picture’s that are shown are for illustration purposes only. Actual product may vary due to product enhancement, so please ask the knowledgeable staff any questions or concerns you may have. Modification of part is required to ensure proper fitment. Please keep in mind aftermarket parts do not have the same fitment as OEM factory part. Test fit all Body Kit parts before any modification or painting (Any altering will void returns/ exchanges/ warranties). Accessories such as fog lights, driving lights, splitter, canards, add-on lips, intake scoops, or other enhancement products are not included unless specified in the product description. Anything listed above that is not on your product would not qualify it as a product defect, but if your issue is due to fitment, pictures are required. The part must be placed upon the vehicle and taken with the vehicle in the picture. Then another picture of the area in question would be needed. To speed up the process, 4-5 pictures total from various angles should cover any other pictures required. You must file your defective products claim with us within 10 days of the receipt of the product(s) or your claim will not be accepted.
All fiberglass parts require test fitment before prepping, priming and painting. Such professional prep work is required for all fiberglass parts. All aftermarkets require professional installation. Adjustment of the latches, hooks, brackets are sometimes necessary to ensure a “factory like” fit. These are normal body work and installation steps for all products sold, and additional fiberglass work may be necessary since these are aftermarket parts, and are no way sold or represented as OEM (Original Equipment Market) products. If there are small gaps or trimming that needs to be done prior to painting, this is not considered to be defective, and this is not uncommon with any aftermarket fiberglass companies and their products. Bodywork performed should not be by just any body/collision shop, but the shop should be familiar and skilled in fiberglass aftermarket products. All things listed are not uncommon of any company in regards to fiberglass aftermarket products, and if you feel that your product falls under defect, please refer to that section.
Some items sold by Vis Racing Sports may not be legal for street use in all states. It is the purchasers’ responsibility to comply with applicable state or federal laws. Any goods sold by VIS Racing Sports, Inc., other than as expressly provided in a written agreement between you and VIS Racing Sports, Inc. are sold “as-is” without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement of trademarks, trade dress, copyrights, patents, or other rights held by others.
Special orders cannot be returned. There is no return for any parts that have been used, modified, painted, or installed. All returns must be approved by VIS prior to being returned. Return authorization will NOT be issued after 5 days of the receipt of the product(s) by the customer. Stock items must be returned to and received by VIS within 14 days of the original shipping date from VIS. A Return Requisition must be filled out completely prior for any return. Once the return is approved and a Return Authorization number (RMA Number) and RMA Label will be issued to the purchaser by VIS and it must be on the outside of the packages being returned. All packages will be refused without RMA number and RMA Label on the box without exception. All returned items must be in unused, unaltered, unpainted condition along with all the hardware, instruction, etc. that it came with originally. Include a copy of the original invoice with all returned merchandise. (Damaged products are not considered defective and wrong products ordered by you are not considered wrong products sent due to our fault.) All other returns are either exchanged or credit issued and are subject to a 30% restocking fee on the purchase price excluding shipping and handling charges, which are not refundable. Upon receipt of the returned merchandise, VIS shall determine whether the product in question is defective. All returns regardless of the underlying reason must be sent shipping prepaid. Any returns sent shipping collect or without RA number will be refused and returned to the purchaser at their own expense. Shipping costs to and from the purchaser are not refundable. All returnable items must be carefully packed in original packaging or better if the original packaging is not in good condition. Purchaser is advised to insure the returned goods for their full value for their own protection; otherwise, neither VIS nor the shipping company would be responsible for any damage or loss in shipment. Refund will not be issued on returned merchandise that was damaged on the way back to VIS. In such case, the customer will have to claim against the carrier through which the merchandise was shipped.
All issues not related to damage, which must be noted to the driver per receiving instructions at the time of delivery, must be noted by the buyer within five (5) days of receipt as long as it is returned in original packaging and the buyer pays for return shipping. Note that shipping fees are non-refundable and a 30% restocking fee will be applied. All return requests must be made within five (5) days after receiving order. RMA’s must be provided prior to any returns and the items must be in an unused and unaltered condition with the original packaging. Refunds will not be issued on returns that are damaged during return shipping or if the product is not received in original packaging or better, which must be pre-approved by VIS Racing, but is not a mandatory approval. In the event that damage does occur, a refund will be issued when a claim has been settled with the shipping company. Failure to comply with this return policy will result in a refusal of the shipment and will be returned to you at your expense.
We reserve the right to modify or override requests regarding replacement or refund. For example, we will not replace or refund a complete body kit if a single component is found to be defective.
Refunds will not be issued due to poor fitment of the body kit. If fitment is off by extreme margins, a refund will be considered at our discretion. Moreover, no replacements or refunds will be provided in the following situations:
• Any product that has been subject to misuse, neglect, accident, or improper installation.
• Any product that does not have proof of professional installation at an auto body shop experienced in aftermarket fiberglass installation.
• Any product that has been modified or altered from its original manufactured state.
Extreme Dimensions, Inc. warranties Duraflex, Carbon Creations, Aero Function, Vaero, and Couture branded products to be free from manufacturing defects in workmanship and materials when used for their intended purposes. This limited warranty shall extend for a period of one (1) year from the date of purchase to the original “end user” customer. This limited warranty shall extend for a period of three (3) years on all Aero Function products. This warranty is non-transferable. Any part of an Extreme Dimensions product that is covered by this warranty and that is found in the reasonable judgment of Extreme Dimensions, Inc. to be defective in materials or workmanship will be replaced or refunded in part, or in full, at the request of the customer. Extreme Dimensions, Inc. reserves the right to override the request regarding replacement or refund. For example, Extreme Dimensions, Inc. will not replace or refund a complete body kit if a single component is found to be defective.
The following situations are not covered by warranty:
• Product that has been subject to misuse, neglect, accident; or that has been improperly installed.
• Product that has been modified or altered from its original manufactured state.
• Costs incurred by the purchaser, such as transportation, additional labor costs, time, towing, storage, premium (air or overnight) freight charges, rental costs of any type, logistics, importing fees, taxes and duties, or economic losses, etc.
After we receive the product, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 30 business days for a refund to show up on your account or credit card statement.
If you have any additional questions, feel free to contact us using the contact information below.
Socal Z Inc
1525 Marlborough Ave STE G
Riverside, CA 92507
Phone: (951) 228-7801
Email : email@example.com
Last Updated : February 15, 2022